Privacy Policy
Effective Date: March 1 2025
At eSimJourney, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our prepaid data plans for Internet connectivity in over 150 countries through our website. By using our services, you agree to the practices described in this policy.
1. Information We Collect
When you purchase our services through our website, we collect your email address provided during the payment process via the Stripe payment gateway. This information is used solely for the purpose of providing you with the QR code necessary to activate your eSIM and to communicate with you about future updates, promotions, and news related to our services.
2. Use of Your Information
Your email address is used for the following purposes:
- Providing you with the QR code to activate your eSIM.
- Sending you information about future updates, promotions, and service-related news.
3. Protection of Your Information
At eSimJourney, we are committed to protecting the personal information we collect. We take appropriate security measures to safeguard your data and ensure it is not used or disclosed without authorization. We do not share your information with third parties, except when required to comply with legal requirements.
4. Cookies and Similar Technologies
Our website uses both first-party and third-party strictly necessary cookies to ensure the proper functioning of the support chat system. These cookies help maintain active sessions, manage user authentication, and enhance the real-time support experience.
Specifically:
- We use a first-party session cookie to maintain user state throughout the visit.
- Third-party cookies from chatbox. are used to enable the chat widget functionality.
- Additionally, a third-party functionality cookie is used to manage the authentication flow, and a session storage item is used to support emoji compatibility in the interface.
We do not use cookies for advertising or analytics purposes. You can disable cookies through your browser settings if you wish, but please note that this may impact the functionality of the support chat and other site features.
5. Access and Control of Your Information
You can request access to your personal information at any time and update it as necessary. Additionally, you have the right to opt out of our promotional communications by following the instructions included in each message.
6. Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a new effective date. We recommend checking this policy periodically to stay informed of any changes.
7. Contact Us
If you have any questions or concerns related to our Privacy Policy or the handling of your personal data, please feel free to contact us at: support@esimjourney.com
Thank you for choosing eSimJourney for your worldwide Internet connectivity needs. We are committed to providing a secure and reliable service.